发明授权
US07730005B2 Issue tracking system using a criteria rating matrix and workflow notification
有权
问题跟踪系统使用标准评级矩阵和工作流程通知
- 专利标题: Issue tracking system using a criteria rating matrix and workflow notification
- 专利标题(中): 问题跟踪系统使用标准评级矩阵和工作流程通知
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申请号: US11966346申请日: 2007-12-28
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公开(公告)号: US07730005B2公开(公告)日: 2010-06-01
- 发明人: Cathy Lynn Gilliam , Jo Ann M. Herndon
- 申请人: Cathy Lynn Gilliam , Jo Ann M. Herndon
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Yee & Associates, P.C.
- 代理商 Steven L. Bennett
- 主分类号: G06F17/00
- IPC分类号: G06F17/00 ; G06F9/44
摘要:
A computer implemented method, apparatus, and computer program product for managing a lesson learned through a client application. A lesson learned is information describing a task associated with a project. A rating value for the lesson learned is identified using a predefined level matrix. A workflow notification process is generated to address the lesson learned using a notification manager. The lesson learned is monitored throughout the duration of a project.
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