发明授权
- 专利标题： Contact center data visualization system and method
- 专利标题（中）： 联络中心数据可视化系统和方法
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申请号： US12197204申请日： 2008-08-22
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公开(公告)号： US07747743B2公开(公告)日： 2010-06-29
- 发明人: Andrew John Cardno , Grant Frederick Margison , Michael John Douglas
- 申请人： Andrew John Cardno , Grant Frederick Margison , Michael John Douglas
- 申请人地址： US NV Las Vegas
- 专利权人： Bally Technologies, Inc.
- 当前专利权人： Bally Technologies, Inc.
- 当前专利权人地址： US NV Las Vegas
- 代理机构： Steptoe & Johnson LLP
- 优先权： NZ505784 20000717
- 主分类号： G06F15/16
- IPC分类号： G06F15/16 ; G06F15/173 ; G06F15/177
摘要：
A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.
公开/授权文献
- US20090207173A1 CONTACT CENTER DATA VISUALIZATION SYSTEM AND METHOD 公开/授权日：2009-08-20
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