发明授权
- 专利标题: Enhanced call pickup
- 专利标题(中): 增强呼叫代答
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申请号: US10828998申请日: 2004-04-21
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公开(公告)号: US07751545B2公开(公告)日: 2010-07-06
- 发明人: Shmuel Shaffer , Labhesh Patel , Shantanu Sarkar , Cary W. FitzGerald
- 申请人: Shmuel Shaffer , Labhesh Patel , Shantanu Sarkar , Cary W. FitzGerald
- 申请人地址: US CA San Jose
- 专利权人: Cisco Technology, Inc.
- 当前专利权人: Cisco Technology, Inc.
- 当前专利权人地址: US CA San Jose
- 代理机构: Baker Botts L.L.P.
- 主分类号: H04M3/42
- IPC分类号: H04M3/42
摘要:
In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.
公开/授权文献
- US20050238157A1 Enhanced call pickup 公开/授权日:2005-10-27
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