For entry of calls in an elevator system, a destination call is entered outside the elevator car if the starting floor is a floor with intensive departing traffic. On other floors, a collective-control up or down call is entered traditionally and then a destination call in the elevator car. An identified regular customer may be allowed to select and confirm a destination floor from among one or more preprogrammed alternatives. Destination preprogrammed floors most frequently used are stored, the starting floor being fixed. Preprogrammed floors can be set for several different starting floors separately. For occasional customers system or regular customers going to floors other than preprogrammed floors, a call is entered as a destination call in the elevator lobby on floors with intensive departing traffic and as an up or down call according to collective control in the elevator lobby and on other floors.