Invention Grant
US07770175B2 Method and apparatus for load balancing work on a network of servers based on the probability of being serviced within a service time goal
有权
基于在服务时间目标内被服务的概率，在服务器网络上进行负载平衡工作的方法和装置
- Patent Title: Method and apparatus for load balancing work on a network of servers based on the probability of being serviced within a service time goal
- Patent Title (中): 基于在服务时间目标内被服务的概率，在服务器网络上进行负载平衡工作的方法和装置
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Application No.: US10673118Application Date: 2003-09-26
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Publication No.: US07770175B2Publication Date: 2010-08-03
- Inventor: Andrew D. Flockhart , Larry John Roybal , Robert C. Steiner
- Applicant: Andrew D. Flockhart , Larry John Roybal , Robert C. Steiner
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Sheridan Ross P.C.
- Main IPC: G06F9/46
- IPC: G06F9/46 ; H04M3/00 ; H04M5/00
Abstract:
The present invention is directed to balancing resource loads. In particular, the present invention is directed to assigning work to service locations having the greatest probability of servicing the work within a target time. Because an average wait time is not necessarily equal to a probability of servicing work within a target time, the present invention is useful in meeting service target goals. Because the present invention operates by comparing the probability of a defined set of service locations to one another, absolute probabilities need not be calculated. Instead, relative probabilities may be used in assigning work.
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