Invention Grant
US07826606B2 Telecommunication network that provides caller-entered information to multiple call destinations
有权
将呼叫方输入的信息提供给多个呼叫目的地的电信网络
- Patent Title: Telecommunication network that provides caller-entered information to multiple call destinations
- Patent Title (中): 将呼叫方输入的信息提供给多个呼叫目的地的电信网络
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Application No.: US11473574Application Date: 2006-06-22
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Publication No.: US07826606B2Publication Date: 2010-11-02
- Inventor: Carl E. Rogers , Joseph Brent Donelan , Lori L. Brown , Warren B. Cope , Xinjia Ma , Steven R. Marah , Jeffrey A. Bell
- Applicant: Carl E. Rogers , Joseph Brent Donelan , Lori L. Brown , Warren B. Cope , Xinjia Ma , Steven R. Marah , Jeffrey A. Bell
- Applicant Address: US KS Overland Park
- Assignee: Sprint Communications Company L.P.
- Current Assignee: Sprint Communications Company L.P.
- Current Assignee Address: US KS Overland Park
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04L12/56 ; H04M1/64 ; H04M15/06
Abstract:
A telecommunication network comprises a switching system configured to route a call to a service platform, the service platform configured to transfer a prompt message over the call, collect caller-entered information from a caller over the call in response to the prompt message, and transfer the caller-entered information to a call processing system in the telecommunication network, the call processing system configured to transfer the caller-entered information to a destination processor at a call center, process a destination routing code from the destination processor to determine a destination routing instruction, and transfer the destination routing instruction to the switching system, and the switching system further configured to route the call to a destination in response to the destination routing instruction.
Public/Granted literature
- US20060239431A1 Telecommunication network that provides caller-entered information to multiple call destinations Public/Granted day:2006-10-26
Information query
