Systems and methods for modeling a subscriber network experience. In one embodiment, a method includes the act of receiving a plurality of subscriber metrics associated with a subscriber to an access network. The method also includes the act of modeling the subscriber experience by applying at least one transformation to the plurality of subscriber metrics to produce a set of subscriber experience data. The metrics measure quality of service for a subscriber experience with the access network. Each element of the subscriber experience data quantifies an aspect of the subscriber experience.