In an embodiment, a method of processing returned rental inventory items comprises receiving, at a rental item provider and from a set of first customers of the rental item provider, a set of returned rental items that the first customers have returned to the rental item provider after renting the items; predicting a subset of the returned rental items that the rental item provider will need to provide in the future to a set of second customers; creating and storing a record in a computer of the subset of the returned rental items; providing the subset of the returned rental items to the set of second customers without first returning the returned rental items to an inventory of rental items.