A method of controlling a communications device is disclosed. A printer prints on a surface visual information relating to at least one operation of the communications device and coded data portions. Each coded data portion encodes a region identifier which uniquely identifies a region on the surface, and a portion identifier which uniquely identifies the coded data portion. A sensing device placed in an operative position relative to the coded data portions, generate indicating data regarding the region identifier and the portion identifier. A computer system receives the indicating data and determines an operation associated with the region identifier and the portion identifier. Finally, the computer system sends one or more commands to the communications device, thereby effecting the at least one operation.