发明授权
- 专利标题: Intelligently providing dialup access numbers using an automated voice response system
- 专利标题(中): 使用自动语音响应系统智能提供拨号接入号码
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申请号: US12014396申请日: 2008-01-15
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公开(公告)号: US07936862B2公开(公告)日: 2011-05-03
- 发明人: Jon Paden , Bobby Sams , Kurt M. Joseph , Wei Li
- 申请人: Jon Paden , Bobby Sams , Kurt M. Joseph , Wei Li
- 申请人地址: US GA Atlanta
- 专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人地址: US GA Atlanta
- 代理机构: Greenblum & Bernstein, P.L.C.
- 主分类号: H04M11/00
- IPC分类号: H04M11/00
摘要:
A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.
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