An approach is provided for obtaining load of a terminal operating in a communication system. A query is transmitted for a cumulative load of the terminal, wherein the terminal belongs to a group of terminals having a common service level. The cumulative load for the terminal is determined based on load information supplied by the terminal and bandwidth allocation information, wherein the cumulative load represents a total amount of data sent over a communication channel of the communication system. The determined cumulative load is provided in response to the query. This arrangement has particular applicability to a satellite network that provides data communication services.