发明授权
- 专利标题: Method and apparatus for processing electronic dispute data
- 专利标题(中): 处理电子争议数据的方法和装置
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申请号: US10215877申请日: 2002-08-08
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公开(公告)号: US07966192B2公开(公告)日: 2011-06-21
- 发明人: Danial Pagliari , Carol York , Daniel Salvatore , Kelley Everetts
- 申请人: Danial Pagliari , Carol York , Daniel Salvatore , Kelley Everetts
- 申请人地址: US CO Greenwood Village
- 专利权人: First Data Corporation
- 当前专利权人: First Data Corporation
- 当前专利权人地址: US CO Greenwood Village
- 代理机构: Kilpatrick Townsend & Stockton LLP
- 主分类号: G06Q10/00
- IPC分类号: G06Q10/00 ; G06Q50/00
摘要:
One embodiment of the invention allows a merchant to obtain a request sent by an investigator for supporting documentation or information and reply with a scanned document in reply to the investigator's request. The investigator can then process the scanned document and/or merchant response and quickly and efficiently resolve a disputed payment transaction.
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