发明授权
- 专利标题: Analyzing audio components and generating text with integrated additional session information
- 专利标题(中): 分析音频组件并使用集成的附加会话信息生成文本
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申请号: US11540904申请日: 2006-09-29
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公开(公告)号: US07991613B2公开(公告)日: 2011-08-02
- 发明人: Christopher D. Blair
- 申请人: Christopher D. Blair
- 申请人地址: US GA Roswell
- 专利权人: Verint Americas Inc.
- 当前专利权人: Verint Americas Inc.
- 当前专利权人地址: US GA Roswell
- 代理机构: McKeon Muenier Carlin Curfman
- 主分类号: G10L15/26
- IPC分类号: G10L15/26 ; H04M1/656
摘要:
Systems and methods for analyzing audio components of communications are provided. In this regard, a representative system incorporates an audio analyzer operative to: receive information corresponding to an audio component of a communication session; generate text from the information; and integrate the text with additional information corresponding to the communication session, the additional information being integrated in a textual format.
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