发明授权
- 专利标题: Automated service scheduling system based on customer value
- 专利标题(中): 基于客户价值的自动化服务调度系统
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申请号: US12816586申请日: 2010-06-16
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公开(公告)号: US08000990B2公开(公告)日: 2011-08-16
- 发明人: Mark C. Pace , Thomas W. Cook
- 申请人: Mark C. Pace , Thomas W. Cook
- 申请人地址: US NV Las Vegas
- 专利权人: Caesars Entertainment Operating Company, Inc.
- 当前专利权人: Caesars Entertainment Operating Company, Inc.
- 当前专利权人地址: US NV Las Vegas
- 代理机构: Fenwick & West LLP
- 主分类号: G06Q10/00
- IPC分类号: G06Q10/00
摘要:
An automated system uses a decisioning system to schedule service attendants to service events at patron locations. The decisioning system schedules the events for servicing using various factors to establish the priority of different events. Service attendants are paged by the system to inform them of a service to be provided.
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