A particular method includes searching a database associated with a content provider. The database includes content items available from the content provider as well as content items that are not available from the content provider. The database is searched based on a search query received from a set-top box to generate a list of content items. The list of content items includes at least one entry corresponding to a particular content item that is unavailable and includes a feedback control. The method further includes receiving a request that the content provider make the particular content item available and automatically determining to acquire rights to provide access to the particular content item based at least in part on the request.