An online business method and system enables donors or parents or guardians of donors to order and purchase stem-cells from biological tissue sampled from the donor, such as, for example, cord-blood stem cells of a newborn baby, wherein the ordering process interfaces directly with the attending medical services, and the service steps include collection, extraction, preservation, containment, packaging, delivery and storage of the stem cells in a storage medium that can be cost-effectively maintained by the donor, parent or guardian at home or in a custodial location. In one embodiment, preservation is by freeze-drying, containment is in a vacuum vial, and storage is at room temperature.