A travel assistant device to help individuals use transit systems. The device is particularly suited to help individuals with special needs (i.e. physical or mental disabilities) successfully navigate the transit system through cues that are delivered through the device. In certain embodiments the device utilizes a global positioning system (GPS)-enabled cell phone. The GPS features of the cell phone enable the location of a transit rider to be identified. The wireless communication features of the device allow positional data to be transmitted from the device to a geographic information system and to one or more interested parties to track the location of the transit rider. The device can be integrated with vehicle location systems of a transit system to coordinate the transit of the transit rider. In additional aspects the system facilitates the delivery of signal, cues or other communication to the transit rider to enable the rider to safely and effectively use the transit system without the immediate presence of a guide or supervisor.