An interactive software application provides workflow assistance related to the proper performance of work steps in the workflow. The workflow assistance may include step by step instructions detailing the proper operation of the user interface to complete the current work step. Additionally, the workflow assistance may include a virtual simulation demonstrating the proper operation of the user interface to complete the work step. Alternate workflow assistance may be provided for alternate manners of completing the work step. The software application also may initiate the performance of a work step via a primary operation on an icon associated with the work step. Workflow assistance associated with the work step may be presented via a secondary operation performed on the icon. Workflow assistance also may be directly accessible from the user interface or from a help menu superimposed upon other images displayed on the user interface.