Described is a technology by which software instrumentation data collected from user program sessions are analyzed to output an analysis report or the like via example methods and an architecture configured for efficient operation. A client component queries a service for analysis related information. To process the query, the service works with a data manager, and via a high dimensional analysis component may use information processed from the software instrumentation data, such as in the form of one or more inverted indexes and/or raw value files. The service may include a usage analysis component, a feature recognition component that locates features from command sequences, a user recognition component and/or a program reliability component. One or more counterpart components at the client may generate analysis reports or the like based on the query results. The client also may maintain user libraries and feature libraries to facilitate analyses.