发明授权
- 专利标题: Merchant and customer interaction system using short message service for customer segmentation
- 专利标题(中): 商户和客户互动系统使用短信服务进行客户细分
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申请号: US11972249申请日: 2008-01-10
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公开(公告)号: US08195509B1公开(公告)日: 2012-06-05
- 发明人: Pankaj Mhatre , Ali Barekat
- 申请人: Pankaj Mhatre , Ali Barekat
- 代理机构: Stanley J. Gradisar Attorney at Law LLC
- 代理商 Stanley J. Gradisar
- 主分类号: G06Q40/00
- IPC分类号: G06Q40/00
摘要:
A system and a method are disclosed for enabling 2-way mobile interactions between merchants and consumers using text messaging (short message service (SMS) messaging). The system supports an SMS text keyword (or keywords) per merchant, which consumers can text to an SMS short code expressing a particular intent. The merchant's account on the system can then respond with specific information back to consumers depending on rules defined on the system for each word or sequence of words being sent in the SMS message. Consumers can be sent subscription text messages based on the intent of the consumer.
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