发明授权
US08214433B2 System and method to provide context for an automated agent to service multiple avatars within a virtual universe 有权
为自动化代理提供虚拟世界中多个化身服务的上下文的系统和方法

System and method to provide context for an automated agent to service multiple avatars within a virtual universe
摘要:
A system and method to interact with business systems through the use of automated agents and provide context for an automated agent to service multiple avatars within a virtual universe. The system comprises a chat engine, a communications subsystem, and a channelizer configured to mediate one or more communications between the chat engine and the communications subsystem. The channelizer is further configured to map at least one channel to an application.
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