发明授权
- 专利标题: Routing telecommunications to a user in dependence upon device-based routing preferences
- 专利标题(中): 根据基于设备的路由选择将电信路由到用户
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申请号: US12059580申请日: 2008-03-31
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公开(公告)号: US08223946B2公开(公告)日: 2012-07-17
- 发明人: Kavita K. Agrawal , William K. Bodin , Gregory W. Rybczynski , Derral C. Thorson
- 申请人: Kavita K. Agrawal , William K. Bodin , Gregory W. Rybczynski , Derral C. Thorson
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Brevetto Law Group
- 主分类号: H04M3/42
- IPC分类号: H04M3/42 ; H04W40/00
摘要:
Routing telecommunications to a user including receiving a call, determining that the call is intended for the user, receiving an RFID signal from an RFID tag located with the user, determining the user's location in dependence upon the RFID signal, identifying a plurality of available telephony devices in dependence upon the user's location, identifying a device-based preference for the user, selecting one of the plurality of available telephony devices in dependence upon the device-based preference, and forwarding the call to the selected telephony device. In typical embodiments, determining that the call is intended for the user also includes prompting the caller for the name of the user and receiving from the caller the name of the user.
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