发明授权
- 专利标题： Restoration of conversation stub for recognized experts
- 专利标题（中）： 恢复认可专家的会话存根
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申请号： US11958176申请日： 2007-12-17
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公开(公告)号： US08234289B2公开(公告)日： 2012-07-31
- 发明人: Michael Negley Abernethy, Jr. , Travis M. Grigsby
- 申请人： Michael Negley Abernethy, Jr. , Travis M. Grigsby
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Yee & Associates, P.C.
- 代理商 David A. Mims, Jr.
- 主分类号： G06F7/00
- IPC分类号： G06F7/00 ; G06F17/30
摘要：
A first conversation between a user of a communications device and a first party is monitored. A conversation stub that includes information relating to a topic of the first conversation is generated and stored. It is determined whether a second party of a second conversation between the user of the communications device and the second party has expertise regarding the topic of the first conversation. Responsive to determining that the second party has expertise regarding the topic of the first conversation, the conversation stub is presented to the user during the second conversation.
公开/授权文献
- US20090157726A1 RESTORATION OF CONVERSATION STUB FOR RECOGNIZED EXPERTS 公开/授权日：2009-06-18
信息查询
