A broadband service, such as Digital Subscriber Line (DSL) service, may be tested by a technician installing or performing maintenance on the broadband service. The technician may use the subscriber's computer as a test set, in which the technician may login to a testing service that may test the line using test equipment located externally to the subscriber premise. A test application may receive, from a computing device located at the subscriber premise, a request to test the broadband service at the subscriber premise as part of installation of the broadband service. The test application may initiate a test of the broadband service using test equipment located externally to the subscriber premise. The test may include tests relating at least to the physical layer of the broadband network connection. Results of the test may be transmitted to the subscriber premise.