Embodiments of the present invention provide a solution for service-supporting resources (e.g., IT resources such as processor, storage, network, etc.). Specifically, the present invention will first create a resource configuration data repository that includes resource scaling capabilities of a set of IT resources. A unit of work data repository that includes details of jobs handled by the IT resources will also be included. Then, a profile will be created for the set of IT resources, the profile typically including information related to a service demand, a capacity, a utilization, and a performance of the set of IT resources. Resource utilization and performance data (e.g., historical and/or real-time data) will then be collected. Using the resource configuration data repository, the unit of work data repository, the profile, and the resource utilization and performance data, a scaling strategy will be generated/developed and implemented for the IT resources.