Invention Grant
- Patent Title: Providing contextual information with a voicemail message
- Patent Title (中): 使用语音邮件消息提供上下文信息
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Application No.: US11398816Application Date: 2006-04-06
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Publication No.: US08280015B2Publication Date: 2012-10-02
- Inventor: David Milstein , David A Howell , Linda Criddle , Philip A Chou , Timothy M Moore
- Applicant: David Milstein , David A Howell , Linda Criddle , Philip A Chou , Timothy M Moore
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Merchant & Gould
- Main IPC: H04M1/64
- IPC: H04M1/64

Abstract:
Aspects of the present invention are directed at obtaining contextual information with a voicemail message. In accordance with one embodiment, a method is provided that obtains additional contextual information that is not obtained automatically when a voicemail message is received. More specifically, the method includes automatically obtaining a first set of contextual information from a client associated with the caller when the caller is transferred to a voicemail system. Then a determination is made regarding whether the callee requests that additional contextual information be obtained. If the callee requests that additional contextual information be obtained, the requested information is obtained from a third-party service or by prompting the caller.
Public/Granted literature
- US20070237130A1 Providing contextual information with a voicemail message Public/Granted day:2007-10-11
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