发明授权
- 专利标题： Method and system for processing application logs
- 专利标题（中）： 处理应用程序日志的方法和系统
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申请号： US12337344申请日： 2008-12-17
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公开(公告)号： US08320551B2公开(公告)日： 2012-11-27
- 发明人: Marcialito V. Nuestro , Rahul Anandani , Kevin J. Murray
- 申请人： Marcialito V. Nuestro , Rahul Anandani , Kevin J. Murray
- 申请人地址： US GA Atlanta
- 专利权人： AT&T Intellectual Property I, L.P.
- 当前专利权人： AT&T Intellectual Property I, L.P.
- 当前专利权人地址： US GA Atlanta
- 代理机构： Jackson Walker L.L.P.
- 主分类号： H04M3/00
- IPC分类号： H04M3/00 ; H04M5/00
摘要：
A method and system for processing application logs describing transactions in a computer telephony integration (CTI) environment is disclosed. The CTI environment includes a plurality of CTI servers configured to execute CTI applications. Numerous instances or types of CTI applications may be executed. A user may request information for a transaction performed in the CTI environment. The relevant application logs indicating the transaction may be determined and output. Information indicating the relevant application logs may be output to the user.
公开/授权文献
- US20100150326A1 METHOD AND SYSTEM FOR PROCESSING APPLICATION LOGS 公开/授权日：2010-06-17
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