Invention Grant
US08345858B2 Adaptive, context-driven telephone number dialing 有权
自适应,上下文驱动的电话号码拨号

  • Patent Title: Adaptive, context-driven telephone number dialing
  • Patent Title (中): 自适应,上下文驱动的电话号码拨号
  • Application No.: US11689363
    Application Date: 2007-03-21
  • Publication No.: US08345858B2
    Publication Date: 2013-01-01
  • Inventor: Michael Vernick
  • Applicant: Michael Vernick
  • Applicant Address: US NJ Basking Ridge
  • Assignee: Avaya Inc.
  • Current Assignee: Avaya Inc.
  • Current Assignee Address: US NJ Basking Ridge
  • Agency: Maldjian Law Group LLC
  • Agent John P. Maldjian, Esq.; Alexander D. Walter, Esq.
  • Main IPC: H04M1/00
  • IPC: H04M1/00 H04M3/00
Adaptive, context-driven telephone number dialing
Abstract:
A technique is disclosed that enables a context-driven, adaptive technique for generating a list of telephone numbers. The technique of the illustrative embodiment of the present invention seeks to dynamically anticipate what telephone numbers a user might want to dial—even before the user knows—and presents the names of the parties and their telephone numbers to the user at his or her terminal. In particular, the technique monitors a user, the user's locale, and one or more terminals in that locale; selects one or more telephone numbers from a master set of numbers, based on the monitored information; and presents the selected numbers to the user—for example, in the form of a speed-dial list or a one-touch dial list. The user can then examine the presented telephone numbers and decide if he or she wants to call one of them. The technique can be implemented at the user's computer, telephone, private branch exchange, or other device in the relevant telecommunications system.
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