A method for providing a user with a service to access and collect personal health records associated with the user in a private manner through use of a user account may include assigning a destination address associated with the user account of the user for receiving private communications from at least one health care provider, associating access information with the user account of the user, providing authorization to the health care provider to send personal health records to the destination address, receiving a private communication from one of the at least one health care providers at the web site, storing the personal health record such that the personal health record is accessible through the web site. The method may further include receiving authorization from the user to send to the web site and sending a personal health record to the web site.