Invention Grant
- Patent Title: Defining a serviceability assessment measure
- Patent Title (中): 定义可服务性评估措施
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Application No.: US12194075Application Date: 2008-08-19
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Publication No.: US08352309B2Publication Date: 2013-01-08
- Inventor: Walter C. Metz, Jr. , Hoyt C. Simmons , Susan Elyce Swanson
- Applicant: Walter C. Metz, Jr. , Hoyt C. Simmons , Susan Elyce Swanson
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Raynes, Davda & Victor LLP
- Agent Rabindranath Dutta
- Main IPC: G06Q10/00
- IPC: G06Q10/00
Abstract:
A plurality of questions are displayed. Responses to the plurality of questions are received, wherein a response to a question included in the plurality of questions includes an indication of a likelihood of occurrence of an answer to the question. A value for a quality measure is determined, based on the responses to the plurality of questions.
Public/Granted literature
- US20100047754A1 DEFINING A SERVICEABILITY ASSESSMENT MEASURE Public/Granted day:2010-02-25
Information query
