Techniques whereby a client computer may request metadata relating to a peripheral device from one or more server computers are provided. Upon connecting to a peripheral device, the client computer receives information identifying the device, and generates a query, using the received information, for metadata relating to the device. The client computer may, for example, first attempt to execute the query locally to determine if metadata appropriate for use (e.g., not outdated) is stored on the client computer. If not, the client computer may issue the query to one or more server computers which stores metadata received from manufacturers and/or suppliers of peripheral devices. The one or more server computers may issue a response making the requested metadata available to the client computer and providing instructions relating to subsequent requests from the client computer, so as to manage the processing load borne by the one or more server computers. The client computer may employ the metadata to present a graphical interface that enables the user to manage the device.