A system and method for addressing audiovisual equipment issues are disclosed. A system that incorporates teachings of the present disclosure may include, for example, a display device having a housing component at least partially defining an interior space. In some cases, a memory may be fixed within the interior space, and the memory may be storing a first set of display parameters and a second set of display parameters. The system may also include a diagnostic tool located within the interior space. The tool may be operable to assist a user in resolving a display-related issue by engaging in a diagnostic routine that includes a communicative interaction with a remotely located network node.