发明授权
US08379806B2 System and method for management of call data using a vector based model and relational data structure
有权
使用基于向量的模型和关系数据结构来管理呼叫数据的系统和方法
- 专利标题： System and method for management of call data using a vector based model and relational data structure
- 专利标题（中）： 使用基于向量的模型和关系数据结构来管理呼叫数据的系统和方法
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申请号： US12196776申请日： 2008-08-22
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公开(公告)号： US08379806B2公开(公告)日： 2013-02-19
- 发明人: Cheng Wu , Andrzej Sakrajda , Hong-Kwang Jeff Kuo , Vaibhava Goel , David Lubensky
- 申请人： Cheng Wu , Andrzej Sakrajda , Hong-Kwang Jeff Kuo , Vaibhava Goel , David Lubensky
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Tutunjian & Bitetto, P.C.
- 代理商 Anne V. Dougherty
- 主分类号： H04M11/00
- IPC分类号： H04M11/00
摘要：
A system and method for representing call content in a searchable database includes transcribing call content to text. The call content is projected to vector space, by creating a vector by indexing the call based on the content and determining a similarity of the call to an atomic-class dictionary. The call is classified in a relational database in accordance with the vector.