发明授权
- 专利标题: Enhanced directory assistance system
- 专利标题(中): 增强的目录辅助系统
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申请号: US13185944申请日: 2011-07-19
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公开(公告)号: US08385530B2公开(公告)日: 2013-02-26
- 发明人: Robert Pines , Christine Baumeister , John Blakeney
- 申请人: Robert Pines , Christine Baumeister , John Blakeney
- 申请人地址: US PA Bethlehem
- 专利权人: Grape Technology Group, Inc.
- 当前专利权人: Grape Technology Group, Inc.
- 当前专利权人地址: US PA Bethlehem
- 代理机构: Sofer & Haroun, LLP
- 主分类号: H04M3/493
- IPC分类号: H04M3/493 ; G06Q30/00
摘要:
An enhanced directory assistance system includes a telephone switch for receiving calls from at least one caller desiring to receive directions. A direction module is configured to receive a desired destination information provided by the caller and the location of the caller. The direction module is further configured to provide directions to the caller based on the destination and the caller location information, where the system maintains a preferred destination listing configured to store a preferred destination information relating to a destination request frequently requested by the caller, such that when the system recognizes the caller, the desired destination is populated directly from the preferred destination information.
公开/授权文献
- US20120183129A1 ENHANCED DIRECTORY ASSISTANCE SYSTEM 公开/授权日:2012-07-19
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