发明授权
US08479048B2 Root cause analysis method, apparatus, and program for IT apparatuses from which event information is not obtained
有权
不能获得事件信息的IT设备的根本原因分析方法，装置和程序
- 专利标题： Root cause analysis method, apparatus, and program for IT apparatuses from which event information is not obtained
- 专利标题（中）： 不能获得事件信息的IT设备的根本原因分析方法，装置和程序
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申请号： US13211694申请日： 2011-08-17
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公开(公告)号： US08479048B2公开(公告)日： 2013-07-02
- 发明人: Tomohiro Morimura , Takayuki Nagai , Kiminori Sugauchi , Takaki Kuroda , Yoshihiro Arato
- 申请人： Tomohiro Morimura , Takayuki Nagai , Kiminori Sugauchi , Takaki Kuroda , Yoshihiro Arato
- 申请人地址： JP Tokyo
- 专利权人： Hitachi, Ltd.
- 当前专利权人： Hitachi, Ltd.
- 当前专利权人地址： JP Tokyo
- 代理机构： Mattingly & Malur, PC
- 优先权： JP2008-252093 20080930
- 主分类号： G06F11/00
- IPC分类号： G06F11/00
摘要：
In the system management server, an information processing apparatus that is an event-information acquisition target is registered as a monitored apparatus in configuration information; event information that complies with a rule stored in advance is identified from among a plurality of pieces of event information stored in the system management server; a server apparatus for a network service related to the event information is identified; and a message is displayed which indicates that the cause of the event that occurred in a client information processing apparatus which has generated event information is an event related to the network service, which occurred in the server apparatus.