A method, system, and computer program product for determining a level of cleanliness of a multi-touch screen display, characterizing objects that make contact with the screen, and initiating a specific maintenance action on the screen, based on screen cleanliness and the object(s) characterization(s). A screen diagnostic and maintenance (SDM) utility initiates a number of procedures to determine the type of object(s) and a set of characteristics of object(s) that make contact with the touch screen. Based on the results of the procedures, the SDM utility characterizes/identifies the object(s). In addition, the SDM utility initiates maintenance screen check(s) based on information stored in maintenance configuration file(s). Based on the results of the maintenance check(s), configuration file(s) data and type and characterization of the object(s) that have made contact with the screen, the SDM utility determines the type of maintenance that is performed and the timing/schedule of the maintenance action(s).