发明授权
- 专利标题: Automated password reset via an interactive voice response system
- 专利标题(中): 通过交互式语音应答系统自动重置密码
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申请号: US10937961申请日: 2004-09-10
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公开(公告)号: US08646051B2公开(公告)日: 2014-02-04
- 发明人: Jonathan Paden , Bobby Sams , Kurt M. Joseph , Donna McCaffrey , Jon Harris
- 申请人: Jonathan Paden , Bobby Sams , Kurt M. Joseph , Donna McCaffrey , Jon Harris
- 申请人地址: US GA Atlanta
- 专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人地址: US GA Atlanta
- 代理机构: Greenblum & Bernstein, P.L.C.
- 主分类号: G06F7/04
- IPC分类号: G06F7/04 ; G06F15/16 ; G06F17/30 ; H04L29/06
摘要:
A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.
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