发明授权
US08655734B2 User context based distributed self service system for service enhanced resource delivery
失效
基于用户环境的分布式自助服务系统,用于服务增强资源传递
- 专利标题: User context based distributed self service system for service enhanced resource delivery
- 专利标题(中): 基于用户环境的分布式自助服务系统,用于服务增强资源传递
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申请号: US13612610申请日: 2012-09-12
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公开(公告)号: US08655734B2公开(公告)日: 2014-02-18
- 发明人: Debra L. Biebesheimer , Donn P. Jasura , Neal M. Keller , Juhnyoung Lee , Steve J. Rolando
- 申请人: Debra L. Biebesheimer , Donn P. Jasura , Neal M. Keller , Juhnyoung Lee , Steve J. Rolando
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Scully, Scott, Murphy & Presser, P.C.
- 代理商 Daniel P. Morris, Esq.
- 主分类号: G06Q30/00
- IPC分类号: G06Q30/00 ; G06F15/16
摘要:
Disclosed is a method and system of providing user context-based services over computer networks, using mechanisms for collecting and specifying one or more user context elements, each element representing a context associated with the current buyer state and having context attributes and attribute values associated therewith, mechanisms for collecting affective (emotive) data to inform the user context, and also an interactive graphical view to gain insight into available services for assisting in understanding available service information and making decisions on purchasing.
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