发明授权
- 专利标题: Location based quality of session control in unified telephony
- 专利标题(中): 统一电话中基于位置的会话控制质量
-
申请号: US13449676申请日: 2012-04-18
-
公开(公告)号: US08666048B2公开(公告)日: 2014-03-04
- 发明人: Chelsea C. Beerse , Patrick J. O'Sullivan , Jeffrey B. Sloyer , Carol S. Zimmet
- 申请人: Chelsea C. Beerse , Patrick J. O'Sullivan , Jeffrey B. Sloyer , Carol S. Zimmet
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Patents on Demand P.A.
- 代理商 Brian K. Buchheit; Scott M. Garrett
- 主分类号: H04M3/42
- IPC分类号: H04M3/42
摘要:
Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.
公开/授权文献
信息查询