A system and method for monitoring wireless network performance that provides a real-time detection and identification of problem areas within a wireless carrier's network. The method involves receiving and attempting to fulfill requests for vehicle services data sent via the wireless carrier system between vehicles and a call center or other remote facility. The success or failure of these attempts are recorded and associated with the geographic region in which the vehicle was located during the attempt, and this information for a multitude of vehicles is then analyzed in conjunction with other inputs and stored data to determine whether a particular geographic region is experiencing a wireless service outage or other degradation in performance.