A method of running a network status module in a set-top box device is disclosed. A loss of a portion of a signal in an Internet Protocol television network is detected. When interference of the signal is cause over a connection between the set-top box device and the residential gateway, a first icon to indicate a first failure in a connection between the set-top box device and a residential gateway on a display device is displayed. When the interference of the signal is over the wide area network of the Internet Protocol television network, a second icon to indicate a second failure in a wide area network of an Internet Protocol television network is displayed.