An information processing apparatus includes an area environment load calculation module, a user environment load calculation module, a user improvement environment load calculation module, a comparison module and an output module. The area environment load calculation module calculates an environment load in an area in a room. The user environment load calculation module calculates an environment load of each user staying in the area based on the environment load calculated by the area environment load calculation module. The user improvement environment load calculation module calculates, based on a policy set in advance, an environment load of each user when the policy is adopted. The comparison module compares the environment load calculated by the user environment load calculation module with the environment load calculated by the user improvement environment load calculation module. The output module outputs the policy based on the number of users.