In order to help system users organize the user data and communications, a service provider system organizes the user data according to a specific system data architecture using W4 technology to facilitate organization of user communications, content, and data. The system provides a data structure that organizes data using the human metaphor and provides a user interface to access and manipulate the data using a human metaphor. As a result, users may intuitively interact with, manipulate, and create data without having to learn specific rules and steps based on of file-size, format, and directory structures, among others. In addition, the service provider system provides a single, intuitive to manipulate interface to manage all user communications.