Invention Grant
US08826403B2 Service compliance enforcement using user activity monitoring and work request verification 有权
使用用户活动监视和工作请求验证的服务合规执行

Service compliance enforcement using user activity monitoring and work request verification
Abstract:
Auditing system logs of a remote client device is provided. Login session information entered at a workstation device accessing the remote client device to perform an activity associated with a work request is received. An access token is generated based on the login session information and information associated with the work request on the remote client device. The access token is compared with an audit log report of the remote client device that includes the activity associated with the work request performed by the workstation device on the remote client device. It is determined whether information in the access token matches information in the audit log report of the remote client device. In response to determining that the information in the access token does not match the information in the audit log report of the remote client device, an action alert is sent.
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