发明授权
- 专利标题： User interface in an information technology (IT) system
- 专利标题（中）： 信息技术（IT）系统中的用户界面
-
申请号： US12541537申请日： 2009-08-14
-
公开(公告)号： US08839116B2公开(公告)日： 2014-09-16
- 发明人: Sebastian Schmidt , Katharina Socher
- 申请人： Sebastian Schmidt , Katharina Socher
- 申请人地址： DE München
- 专利权人： Siemens Aktiengesellschaft
- 当前专利权人： Siemens Aktiengesellschaft
- 当前专利权人地址： DE München
- 代理机构： Lempia Summerfield Katz LLC
- 主分类号： G06F3/00
- IPC分类号： G06F3/00 ; G06F11/22
摘要：
A method and system for improving user interfaces in IT systems is provided. In one embodiment, the method includes using a remote maintenance function by a user of a user interface in order to allow a technician to take control of a data transmission connection during operation, recording interactions implemented during the use of the remote maintenance function in a database of the manufacturer of the IT system and evaluating the recorded interactions by the manufacturer in order to derive therefrom indications of an improvement in the user interface.
公开/授权文献
- US20100049743A1 USER INTERFACE IN AN INFORMATION TECHNOLOGY (IT) SYSTEM 公开/授权日：2010-02-25
信息查询
