A terminal apparatus (M101) includes a terminal unit (M201) and a near-field communication unit (M107). The terminal unit (M201) includes a main memory (M106) that stores operation history information of the terminal apparatus (M101) and a controller (M105). The near-field communication unit (M107) includes a communication control unit (M216) that performs near-field communication with the mobile apparatus (M102) and a near-field communication memory (M215). The controller (M105) stores, in the near-field in communication memory (M215), at least a part of the operation history information stored in the main memory (M106) when a malfunction of the terminal unit (M201) is detected, and the communication control unit (M216) transmits the operation history information stored in the near-field communication memory (M215) is by near-field communication to the mobile apparatus (M102), in accordance with a request from the mobile apparatus (M102).