A media selection and insertion control device implements a method for selecting media for delivery to a plurality of users at an incident. The media selection and insertion control device: receives a plurality of media inputs from multiple media sources; receives capabilities of devices of users at an incident; receives resource capabilities of a set of networks to which the users are communicatively coupled; receives a set of incident-based rules and applies these rules to the plurality of media inputs to select media inputs to deliver to the users; and determines a mode of delivering the selected media inputs to the users based at least on the capabilities of the users' devices and on the resource capabilities of the set of networks to which the users are communicatively coupled.