A system and method for troubleshooting errors that occur during token requests. An identity provider generates a session ID and uses the session ID when logging events that occur during handling of the request. Multiple servers, processes, or threads may use the same session ID. The session ID may be sent with an error message to the requester. An ID of one or more servers that processed the request may also be sent to the requester. Upon receiving the error message, the requester may provide the error information to an administrator, who uses the information to retrieve associated logged events.