发明授权
- 专利标题: Methods and systems for incorporating a third user into an instant message session
- 专利标题(中): 将第三用户并入即时消息会话的方法和系统
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申请号: US13172098申请日: 2011-06-29
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公开(公告)号: US08909718B2公开(公告)日: 2014-12-09
- 发明人: Lin Lin , Ping Lin
- 申请人: Lin Lin , Ping Lin
- 申请人地址: US NJ Basking Ridge
- 专利权人: Avaya Inc.
- 当前专利权人: Avaya Inc.
- 当前专利权人地址: US NJ Basking Ridge
- 代理机构: Withrow and Terranova, PLLC
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; H04L12/64
摘要:
A method and apparatus for incorporating a third user into an instant message (IM) session. In one embodiment, an IM server receives a first IM from a first user directed toward a second user. The IM server makes a determination that the second user is not available to respond to the first IM. In response to the determination, the IM server identifies a third user to whom the first IM is to be forwarded, and automatically forwards the first IM to the third user. In another embodiment, the IM server receives a transfer request from the second user to transfer the IM session from the second user to the third user. The IM server automatically determines a subset portion of a plurality of IMs communicated between the first user and the second user, and provides the transfer request and the subset portion to the third user.