发明授权
- 专利标题: Call screening reduction system
- 专利标题(中): 呼叫筛选减少系统
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申请号: US13538015申请日: 2012-06-29
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公开(公告)号: US08917841B2公开(公告)日: 2014-12-23
- 发明人: Michael Williams
- 申请人: Michael Williams
- 申请人地址: CA Edmonton, Alberta
- 专利权人: Advanis Inc.
- 当前专利权人: Advanis Inc.
- 当前专利权人地址: CA Edmonton, Alberta
- 代理机构: Bennett Jones LLP
- 主分类号: H04M1/56
- IPC分类号: H04M1/56 ; H04M15/06 ; H04M3/436
摘要:
A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.
公开/授权文献
- US20130010936A1 CALL SCREENING REDUCTION SYSTEM 公开/授权日:2013-01-10
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